Help & contact
Most answers are below. If you still need a hand, our team is happy to help.
Contact support
Send us a message via our contact form or email support@hotels.paavs.com with your confirmation code, and we'll get back to you. Already booked? You can manage your stay from your Trips page.
Common questions
How do I book a stay?
Search a destination and dates, compare GST-inclusive prices, open a property, and book in seconds. You'll get a confirmation code right away.
How do payments work?
Choose pay-at-hotel or pay online by UPI at booking. For pay-at-hotel, settle the full amount at the property during your stay.
Where's my GST invoice?
A GST-ready tax invoice is available from your Trips page immediately after booking, with a clear CGST/SGST breakdown.
Can I change or cancel?
Manage dates or cancel from your Trips page. Refunds follow each property's cancellation policy, shown before you book.