How can we help?

How do I get a GST invoice?

A GST-ready tax invoice is generated for every booking. Open the booking from your Trips page and tap “GST invoice”. It carries the property’s GSTIN, the CGST/SGST breakdown and a consecutive invoice number.

How do I cancel a booking?

Open the booking from your Trips page and choose Cancel. You will see the property’s cancellation policy and any refund due before you confirm. Cancelled bookings stay in your Trips history.

Which payment methods are accepted?

UPI (GPay, PhonePe, Paytm, BHIM and any UPI app) through Razorpay at booking, or pay at the hotel on eligible rate plans. Cards and net banking are offered wherever the payment gateway supports them.

What does “pay at the hotel” mean?

You reserve the room now at today’s price and pay ₹0 online. Your booking is confirmed instantly with a confirmation code, and you settle the full amount by UPI or cash at check-in. It is offered on rate plans the property marks as pay-at-property.

Do I need an account to book?

Yes — a free account keeps your confirmation code, GST invoice and Paisa Points in one place, and lets you change dates or cancel from your Trips page. You can sign up with just an email and a password, or with your mobile number and an OTP.